In May 2014, 180 Google employees participated in a UX sprint week in the Bay Area focused on innovating gamechanging advertising and commerce solutions. Those participating in the sprint were designers, researchers, product managers and engineers. By the end of the three day sprint, the...
Artificial intelligence (AI) has made huge strides recently in areas like natural language processing and computer-generated images – every other week seems to bring another breathtaking headline. Engineers, developers, and policymakers in the AI community are more seriously grappling with the...
Atlassian teams rely on a range of customer archetypes to empathize with customers, understand their problems, and design solutions that meet user needs. But what happens to these artifacts over time? Do they become anecdotal, fuzzy, weathered and smooth via repetition and distance from primary...
Remember the days when a main challenge of the EPIC community was convincing executives that humans weren’t just rational actors all the time? Back when arguing for the value of ethnographic research, thick data, and so forth, started with getting executives to realize that there was more to...
Move Fast, Break Shit, Burn Out: The Catalyst’s Guide to Working Well Tracey Lovejoy and Shannon Lucas 2020, 305 pp, Lioncrest As I write this, we’re just a few months into 2021, and, well, the world hasn’t magically changed. When the clocks ticked over on December 31, it felt as if there was a...
The Power of Not Thinking: How Our Bodies Learn and Why We Should Trust Them Simon Roberts 2020, 336 pp, Blink Publishing/Bonnier In The Power of Not Thinking: How Our Bodies Learn and Why We Should Trust Them, Simon Roberts aims to resuscitate the human body from the sepulchre of Western thought,...
ORIGINALLY PUBLISHED IN ENGLISH: Beyond the Toolbox: What Ethnographic Thinking Can Offer 译者: Yulin Wang and Kaixin Li 写于从西雅图飞往法兰克福的汉莎航空490航班上 飞机上的晚餐时间刚过，每个乘客都开始安顿下来，为长途飞行做各自的准备。笔记本电脑、眼罩、充电线、耳机、耳塞、拖鞋、护手霜……大家都显得很忙。我身边的女乘客服了一粒助眠药，盖好了身上的毯子。我也开始查看机上娱乐频道，排上自己想看的电影。当我翻阅纪录片时，我意外地发现了一个名为“...
Languages are alive—vibrant and eloquent expressions of who we are. During my doctoral fieldwork I looked at how people used language to enact and express their identity, how connections and community were created through speech and how forms of talk, particular phrases or words, could transport...
Where were you during Covid-19? The question seems destined to become a standard conversation piece at future get-togethers. For professional anthropologists and ethnographers, we can also add in questions about what was looked at, listened to, thought about, done and imagined for the future....
Once upon a time, a video-sharing site called YouTube was born. It greatly helped non-professional creators to post videos to the web. The platform initially broadcast diverse voices and eventually became a major competitor in the online video streaming space. The story of YouTube often begins and...