Researchers can play a key role in decision making for teams—and knowing how and when to do so in your...
Tag: collaboration
Researcher Positionality and Identity Validation: A Case Study in Organizational Friction over the Framing of a Demographic Questionnaire
This case study offers strategies for navigating internal frictions within research teams faced with sensitive...
Beyond Zoom Fatigue: Ritual and Resilience in Remote Meetings
COVID-19 has precipitated a massive social experiment – the sudden shift of millions of knowledge workers from...
Frictions and the Politics of Ethnography
https://vimeo.com/803204349 Our collaborations extend well beyond our teams, stakeholders, and research participants to complex global systems defined by friction. In this lightning talk, Scott Matter inspires us to stretch the boundaries of ethnography by embracing concepts of friction. Scott...
Art & Imagination in Online Qualitative Research: A New Tool for Brand Listening
At the beginning of the pandemic, I was pretty sure I was done. I had been a qualitative researcher and brand consultant for 25 years. I had spent the past decade building my practice around an approach that centered contextual and imaginative face-to-face research. I called it brand listening,...
Theory Instruments as Tangible Ways of Knowing
While ethnographers and the data they produce already play a role in affecting industry practices, there is potential to integrate anthropological ways of seeing and knowing into a shared transdisciplinary...
Anthro-Vision: A New Way to See in Business and Life
Anthro-Vision: A New Way to See in Business and Life Gillian Tett 2021, 304 pp, Avid Reader Press / Simon & Schuster → Watch Simon Roberts in conversation with Gillian Tett & Donna Flynn Ulf Hannerz once proposed that “common sense is cultural ‘business as usual’; standard operating...
Software Quality and Its Entanglements in Practice
Effective software quality assurance in large-scale, complex software systems is one of the most vexed issues in software engineering, and, it is becoming ever more challenging. Software quality and its assurance is part of software development practice, a messy, complicated and constantly...
Scaling Out (Not Only Up): Distributed Collaboration Models to Get Work Done
In this catalyst, we the authors describe the benefits of ‘scaling out’: reaching out beyond one's organization to bring in external partners to accomplish UX research. Organizations scale out their research efforts in order to cover more ground, draw from more specialties, or conduct more...
