by ELIZABETH CHURCHILL, Director of User Experience, Google
Concern with “big data” and ”data at scale” has pervaded many conversations in the past few years. Conversations orient around what “big data” really means, around the relationship of “small data” to “big data”, and around the relationship between “local” data and “global”, aggregate data. In the EPIC context, conversations veer towards anxiety regarding the relationship of ethnographic practice to quantitative data and whether the future of ethnography as an area of interest is in jeopardy. Will all questions regarding people, “users”, and markets be answered by brute force, number crunching?
The answer is absolutely NO.
It’s important to note that the ethnography community has a long-standing relationship with analysis of, and interpretation through, quantitative data at all scales and granularities. “Big” data and “data at scale” are not new. Stealing a snippet of Samuelle Carlson and Ben Anderson’s paper title from 2007,...