Advancing the Value of Ethnography

Tag: design

Empathy as Faux Ethics

Empathy as Faux Ethics

“The term ‘empathy’ has provided a guiding thread for a whole range of fundamentally mistaken theories concerning man’s [sic] relationship to other human beings and to other beings in general.” —Martin Heidegger Popular design discourse is full of articles, books, and conference presentations on...

Design as a Cultural System

Design as a Cultural System

I don’t think I’m supposed to admit this, at least not publicly, but it’s true: talking about design drives me to drink. Not literally of course (I’m a teetotaler!), but metaphorically. Why? Because design itself isn’t really a single term, but a collection of homonyms, each of which bears some...

Everything is Made up and the Points Don’t Matter

Everything is Made up and the Points Don’t Matter

As children, we view the world as fixed. In the US, kids learn that red means stop, Columbus had three ships, and the police are there to protect us. We learn culture as immobile and that we have a place in that culture, and this place is reiterated continually by our socioeconomic situation and...

On Models

On Models

Wow, I couldn’t be more honored. I’m really, really glad to be here. I want to thank Rick for that very flattering introduction. I’d also like to thank Maria, Luis, and Rick for inviting me here. I want to talk about why I believe models are crucial in designing and in research. I want to begin...