University of Edinburgh
University of Edinburgh
A key challenge in carrying out product design research is obtaining rich contextual information about use in the wild. We present a method that algorithmically mediates between participants, researchers, and objects in order to enable real-time collaborative sensemaking. It facilitates contextual inquiry, revealing behaviours and motivations that frame product use in the wild. In particular, we are interested in developing a practice of use driven design, where products become research tools that generate design insights grounded in user experiences. The value of this method was explored through the deployment of a collection of Bluetooth speakers that capture and stream live data to remote but co-present researchers about their movement and operation. Researchers monitored a visualisation of the real-time data to build up a picture...
imec-SMIT, Vrije Universiteit Brussel
imec-SMIT, Vrije Universiteit Brussel
This paper aims to contribute to the debate on the integration of ethnography and data science by providing a concrete research tool to deploy this integration. We start from our own experiences with user research in a data-rich environment, the smart city, and work towards a research tool that leverages ethnographic praxis with data science opportunities. We discuss the different key components of the system, how they work together and how they allow for human sensemaking....
by YULIYA GRINBERG, Columbia University
If you follow news about digital self-tracking, you may have heard about Chris Dancy. He appears regularly in the press and has become widely known as “The Most Connected Man on Earth.” Reporters generally characterize him as the epitome of a digital self-tracking devotee, a veritable cyborg in the flesh who has become all but isometric with his data.
Chris’s collection, in fact, started out analog. Long before he found his way to Fitbit and Twitter scraping software, Chris lovingly assembled life-size scrapbooks filled with paraphernalia from years gone by. These collections often feature centrally in narratives of Chris, but they largely stand as silent backdrop, their clutter a foil for his digitally streamlined life. His digital data are associated with purity and order; his boards represent the mess he has cleared from his life.
This contrasting representation of his digital and analog collections reflects a powerful cultural understanding of digital data as something that...
Tutorial Instructor: DAWN NAFUS, Intel
Activity trackers, instrumented environments, and other kinds of electronic monitors offer new possibilities and new challenges for ethnographic research. They provide a trace of what goes on when the researcher isn't there, and can help research participants reflect on their lives in a new way. In the right contexts, sensor data can help bridge the gap between ethnographic and data science approaches. At the same time, sensors can be challenging to set up, and occasionally mislead if the context is poorly understood.
This tutorial will help you determine when and how to use sensor data in an ethnographic research practice. We'll talk about some of the practical pitfalls to watch out for, when you do and don't need a data scientist, and some of the trickier aspects of inviting research participants to reflect on the data collected about them. Participants will learn how to:
Assess sensors for maximum research value
Ensure the research setup is feasible
by SAKARI TAMMINEN, Gemic
These days a wide range of new digital products are being lumped together in the much-hyped category ‘Wearables’—heart-monitoring shirts, shoes that monitor muscle fatigue, smart watches of all sorts. What’s new about these products is their digital characteristics, but what's really interesting about them is that the category itself is actually very old. The essence of wearables lies not in their new digital functionalities, but in the social relationships they mediate and the behaviours they celebrate. They touch on ideas of what it is to be properly ‘human’ and where the boundaries of humanity lie.
Even very basic wearable technologies—clothing, jewelry, a wooden tooth or prosthetic leg—have always been bound up with the art of technique: ideas, behaviours, and materials come together on our bodies so as to mediate our human condition. Each has its own evolving cultural norms: just think of variation across time and culture of tattoos and body piercings, the favorite paper topic for...
by NIMMI RANGASWAMY, SAURABH SRIVASTAVA, TEJASVIN SRINIVASAN & PRIYANKA SHARMA (Xerox Research Centre, Bengaluru, India)
Article 6 in the series Data, Design and Civics: Ethnographic Perspectives
How must we conjure up smart spaces?
‘Smart city’ has become an over-indulged urban metaphor, whipping up an apparition of dispersed, highly networked and interconnected socio-economic, infrastructural and communication nodes. The smart city narrative seems to dwell on the idea of cites as ‘receptacles for technology’—and qualitative transformations are brought about by the application of technologies. Even after decades of research to the contrary, we still tell ourselves stories about the inevitable march of technology and its deterministic effect on culture and behavior.
But aren’t cities also places that give birth to technologies? As researchers we are drawn to the miraculous nature of technology to sense, track and quantify not only human use of infrastructure but also the human ‘self’. We are working to...
HIROSHI TAMURA and TAMAMI SUGASAKA
In this article we report on our research that focused on enhancing shopping experiences by introducing new media services in the physical environment of grocery shopping. Since we were interested in situated shopper’s experiences we conducted fieldwork. In particular, we paid attention to the holistic grocery shopping process because a shopping experience is, as we suggest, more than a composition of discrete actions and/or feelings towards a shopping arena. Rather it is a type of narrative featuring various vignettes. In addition to pure ethnographic observation, digital sensors were used as a complementary means to observe shopper’s experiences, since digital-sensor observation enabled us to record shopper’s entire moment-to-moment behaviors with unified metrics, i.e. digital sensors served to complement our perceptions that turned out to be less reliable in terms of consistency; under these conditions of time-space transition, observers face difficulties to become aware of subtle changes...