Senior Director of Diversity, Equity, and Inclusion at AnswerLab
with support from Kristin Zibell, Director of Products and Services at AnswerLab
Corporate leaders issued countless statements decrying racism and investing in diversity, equity, and inclusion (DEI) efforts in 2020. As a result of the pandemic and the ongoing racial reckoning that year, the overlap between societal events and corporate commitments became sharply visible. But the actions on those commitments, less so.
Focusing on DEI sparks all sorts of biased statements from colleagues like, “There are no Black/Trans/Women researchers,” “We don’t want quality to suffer,” and “There’s no pipeline, these folks just aren’t out there.”
In the face of these false and racist sentiments, researchers, leaders, and managers can create diverse and thriving teams.
Shakima Jackson-Martiniz, Senior Director of DEI at AnswerLab, a research and insights firm, has done just that. In this PechaKucha, she will tell the story of how...
The ethos and methods of participatory research have been widely embraced as a powerful approach to address systemic inequity in the design of technology. While there have been many gains and developments that merit celebration, an unspoken, prevalent assumption is that inclusive forms of engagement will unequivocally result in a more inclusive product. Using the case study of an ethnographic project, this paper critically examines how the task of producing “better” (more ethical, more participatory, more statistically diverse) representations, had the unintended consequence of displacing structural outcomes to questions of aesthetics and statistical sampling. An investigation into the cause of this displacement reveals the resilience of deeper historical biases that persist from the early years of electronic computing. As a possible remedial framework, this paper introduces the field of infrastructure studies, which makes an explicit connection between the material, historical and semiotic dimensions...