“The future” cannot be “predicted,” but “preferred futures” can and should be envisioned, invented, implemented, continuously evaluated, revised, and re-envisioned. —Jim Dator, Hawaii, 1995
This paper introduces a framework called Target Worlds, with which I hope to offer an alternative to putting users, personas or target groups at the center of innovation. Instead I want to promote a more prudent approach that balances social, environmental, technological and financial sustainability in innovation.Target Worlds thereby tries to overcome issues of focus, scalability and responsibility in innovation by tackling the core of the problem: the targets of innovation work. The framework merges concepts of investigating ‘worlds’ today, identifying desirable futures for tomorrow and worldbuilding as a hands-on approach resulting in target worlds as new point of departure for innovation teams. This paper serves as a recipe for building target worlds offering a step-by-step guide...
Instructors: GREG WEINSTEIN (Senior Accessibility Designer, CVS) & ERICA MCCOY (Senior Accessibility Designer, CVS)
Gain tools and strategies for integrating people with disabilities into your research and driving inclusive design.
This tutorial was conducted at EPIC2021. Exercises and discussions have been omitted to protect the privacy of participants.
Including people with disabilities in user research is fundamentally the right thing to do, because their experiences matter just as much as those of the non-disabled users that are typically represented in research. In addition, including people with disabilities in research makes good business sense, because it leads to products that are more inclusive and generally more accessible, usable, and delightful for everyone.
This tutorial will help participants to expand their research practices by integrating people with disabilities into research. We will discuss barriers to conducting inclusive research and strategize about lean and robust ways to address...
AUTUMN SANDERS FOSTER, Chair
Douyon Signature Labs
University of Kansas
WILLIAM LEZ HENRY
University of West London
Weekes in Advance Enterprises
Within the growing global discourse around race, whiteness, and racial injustice lies a call to address the ways systemic racism and normalized whiteness continue to shape our work. Many organizations have issued formal statements but struggle to identify and implement meaningful next steps. Through this panel, we will discuss how change works in concert with or opposition to dominant norms, values, and culture in our research and our organizations.
Autumn Sanders Foster has worked with Fortune 500 companies, start-ups and non-profits, helping them grow their businesses by understanding their customers. She launched Quire Consulting in 2017 to provide clients access to qualitative research and design strategy that brings real people into the center of the design process. She leads...