The concept of the "future of work", though widely-referenced in mainstream media and policy discourse, remains...
![Frictions in the Future of Work](https://www.epicpeople.org/wp-content/uploads/2023/09/steve-johnson-dgVLAJaGEBA-unsplash.jpg)
The concept of the "future of work", though widely-referenced in mainstream media and policy discourse, remains...
The Motherload is a look at the realities of contemporary motherhood in the time of post-pandemic pressures,...
This paper explores recent developments in anti-work theory to identify key learnings for ethnographers in industry. It focuses in particular on how anti-work perspectives allow us to rethink the managerial...
INTRODUCTION Pundits, policy-makers, and ordinary people alike have recognized that the landscape of industries and work has rapidly changed, and coming advancements in technology and automation will end many jobs and fundamentally change others (Lamb 2016). Since the 90s, The Government of Canada...
The COVID19 induced lockdown in India and consequent migration of workers severely affected the economy. When the migrants returned to urban areas, newer challenges surfaced around the scale and nature of jobs on offer, as well as the skills and aspirations of workers. In this paper, we follow a...
Dealing in Desire: Asian Ascendancy, Western Decline, and the Hidden Currencies of Global Sex Work Kimberly Kay Hoang 2015, 248pp, University of California Press The Labor of Care: Filipina Migrants and Transnational Families in the Digital Age Valerie Francisco-Menchavez 2018, 256pp, University...
Agency and automation is explored through three case studies of the use of Cobots – collaborative robots – in three different auto production firms. The business challenges faced by these firms include labor shortages, quality control and reduction of waste. The Cobot solution resulted in...
This paper explores how the design of everyday interactions with artificial intelligence in work systems relates to broader issues of interest to social scientists and ethicists: namely human well-being and social inequality. The paper uses experience designing human interactions with highly...
This case study explores how a series of customer site visits to two international service centers drove design recommendations for a chatbot building platform that could encourage positive agent-chatbot collaboration. The first part of the case focuses on the research undertaken by a team of user...
As part of an international research conducted for a French car manufacturer, a team of anthropologists and designers were asked to analyze the use of a car diagnostic tool by mechanics in their garages, in order to recommend ways of improving it. A single glance at the diagnostic tool’s interface...