team leadership

Tutorial: Frameworks and Foundations for Research Team Development

Tutorial: Frameworks and Foundations for Research Team Development
Develop a targeted strategy for cultivating a successful research team and growing yourself as a leader. Instructor: MOLLY STEVENS, Senior Director of User Experience, Booking.com Overview This video has been edited to protect the privacy of participants in the live tutorial. Growing a successful research team within a complex organization can be overwhelming—and there are not many concrete resources. You must consider a variety of elements to grow yourself and your team, at the same time that you create value for customers and stakeholders. There are many moving pieces, and often not enough time to consider which elements might be essential for that next step. This tutorial will help you navigate where and how to focus your efforts as you evolve your impact. We will cover a framework that includes considerations around both individual people and groups of people, as well as cross-cutting elements such as the organization, the domain, and the research itself. Topics include: Yourself: What are the key attributes...

The Myth of the Pipeline Problem: Creating a Diverse and Thriving Team

Photo of Shakima Jackson-Martinez presenting on stage at EPIC2022
SHAKIMA JACKSON-MARTINEZ Senior Director of Diversity, Equity, and Inclusion at AnswerLab with support from Kristin Zibell, Director of Products and Services at AnswerLab Corporate leaders issued countless statements decrying racism and investing in diversity, equity, and inclusion (DEI) efforts in 2020. As a result of the pandemic and the ongoing racial reckoning that year, the overlap between societal events and corporate commitments became sharply visible. But the actions on those commitments, less so. Focusing on DEI sparks all sorts of biased statements from colleagues like, “There are no Black/Trans/Women researchers,” “We don’t want quality to suffer,” and “There’s no pipeline, these folks just aren’t out there.” In the face of these false and racist sentiments, researchers, leaders, and managers can create diverse and thriving teams. Shakima Jackson-Martiniz, Senior Director of DEI at AnswerLab, a research and insights firm, has done just that. In this PechaKucha, she will tell the story of how...

Tutorial: Leading with Care—How to Support the Mental Well-being of Your Team

Leading with Care: How to Support the Mental Well-being of Your Team
SHANNON LUCAS & TRACEY LOVEJOY, Co-CEOs, Catalyst Constellations Leaders and managers develop care strategies and plans of action for supporting their teams, their people, and themselves. Overview This tutorial was conducted at EPIC2021. Exercises and discussions have been omitted to protect the privacy of participants. Research shows that people who work passionately to drive change, like EPIC members, experience regular cycles of burnout. But two pandemics—COVID itself plus a widespread decline in mental well-being—is causing organizations to rethinking their role in supporting the health of their employees. As leaders and ethnographers, we have an opportunity to create and implement new models of leadership with care. In this tutorial, Shannon Lucas and Tracey Lovejoy, authors of Move Fast. Break Shit. Burn Out: The Catalysts Guide to Working Well, bring a wealth of research and experience on leadership and well-being to bear on this emergent reality. They will share research about burnout, new data on global...

Tutorial: Frameworks and Foundations for Research Team Development

Frameworks and Foundations for Team Development
Instructor: MOLLY STEVENS, Director of UX Research, Booking.com Develop a strategy for cultivating a successful research team and growing yourself as a leader. Overview This tutorial was conducted at EPIC2021. Exercises and discussions have been omitted to protect the privacy of participants. Growing a successful research team within an organization can be overwhelming—you must consider a variety of elements to grow yourself and your team, at the same time that you create value for customers and stakeholders. There are many moving pieces, and often not enough time to consider which elements are essential for that next step. This tutorial will help you navigate where and how to focus your efforts. We will cover a framework that includes individual people and groups of people (your role, the individuals on your team, the research team as a whole), as well as cross-cutting elements such as the organization, the domain, and the research itself. Topics include: Yourself: What are the key attributes and capabilities you...