team leadership

Tutorial: Leading with Care—How to Support the Mental Well-being of Your Team

Leading with Care: How to Support the Mental Well-being of Your Team
SHANNON LUCAS & TRACEY LOVEJOY, Co-CEOs, Catalyst Constellations Leaders and managers develop care strategies and plans of action for supporting their teams, their people, and themselves. Overview This tutorial was conducted at EPIC2021. Exercises and discussions have been omitted to protect the privacy of participants. Research shows that people who work passionately to drive change, like EPIC members, experience regular cycles of burnout. But two pandemics—COVID itself plus a widespread decline in mental well-being—is causing organizations to rethinking their role in supporting the health of their employees. As leaders and ethnographers, we have an opportunity to create and implement new models of leadership with care. In this tutorial, Shannon Lucas and Tracey Lovejoy, authors of Move Fast. Break Shit. Burn Out: The Catalysts Guide to Working Well, bring a wealth of research and experience on leadership and well-being to bear on this emergent reality. They will share research about burnout, new data on global...

Tutorial: Frameworks and Foundations for Research Team Development

Frameworks and Foundations for Team Development
Instructor: MOLLY STEVENS, Director of UX Research, Booking.com Develop a strategy for cultivating a successful research team and growing yourself as a leader. Overview This tutorial was conducted at EPIC2021. Exercises and discussions have been omitted to protect the privacy of participants. Growing a successful research team within an organization can be overwhelming—you must consider a variety of elements to grow yourself and your team, at the same time that you create value for customers and stakeholders. There are many moving pieces, and often not enough time to consider which elements are essential for that next step. This tutorial will help you navigate where and how to focus your efforts. We will cover a framework that includes individual people and groups of people (your role, the individuals on your team, the research team as a whole), as well as cross-cutting elements such as the organization, the domain, and the research itself. Topics include: Yourself: What are the key attributes and capabilities you...