Advancing the Value of Ethnography

Tag: innovation

Heroic Complexity in Strategic Innovation

Heroic Complexity in Strategic Innovation

I posit that strategic innovation – the act of carrying an idea through to execution – is an act of destruction as much, or perhaps more so, then it is an act of creation. Specifically, innovation is a violent act against an extant complex adaptive system, a system whose purpose is not only to...

Radicals in Cubicles

Radicals in Cubicles

“A radical approach specifically aims to uncover root causes and original sources, as opposed to surface level explanations.” —Thomas Wendt Thomas Wendt is one of many eloquent voices urging designers and ethnographers to take responsibility for the social roots and implications of our work. This...