interface design

Ethnography First! Promoting Sustainable Lifestyles through Locally Meaningful Solutions

by DAN PODJED, University of Ljubljana Sustainability & Ethnography in Business Series, Mike Youngblood, Editor When we think of technology and innovation responses to global warming, we tend to imagine grand solutions that address the problem on a massive scale. For many ethnographers, designers in industry and other solution seekers, this makes the challenge of sustainability daunting, something we can't imagine pursuing in our day-to-day practice. However, we can make a significant impact with relatively simple solutions, especially if they are tailored to local lifestyles and take into account habits, routines, practices, requirements and expectations of the people. This was the approach of the DriveGreen project, which was launched in 2014. The initial plan for DriveGreen was to prepare a simple and affordable smartphone app for drivers of passenger cars. It was supposed to operate much like Toyota’s iPhone app A Glass of Water, which determines and visually communicates how economical, safe, and environmentally...

The Flat World

BRIDGET MONAHAN MAYA Design Download PDF PechaKucha—This presentation explores the notion of flatness – the elision of multi-dimensionality in the lives we live, which increasingly take place online and interface through small screens. What does it mean to do research with people and understand their experiences and then to translate those experiences into flat design? Keywords: Product Design, Experience Design Bridget Monahan is a senior designer and researcher with MAYA Design, a design innovation and technology consultancy based in Pittsburgh, PA. 2016 Ethnographic Praxis in Industry Conference Proceedings, p. 535, ISSN 1559-8918, https://www.epicpeople.org...

Sustaining Stories: The Versatile Life of Sustained, In-house, Ethnographic Practice in a Global Software Company

NATALIE D. HANSON and JOHANN W. SARMIENTO-KLAPPER Ethnographers, in a sense, play the role of story creators, storytellers, and, often, preservers of such stories. The narratives produced and the fieldwork from which they emerge make visible trajectories of practice—for both subjects and researchers— which can be traced both retrospectively and projectively. For “in-house” ethnographers engaged in the sustained work of making sense of and contributing to organizations, a unique challenge emerges: discovering and managing the retrospective and prospective meaning of their storytelling and its visibility. Here we reflect on the challenges and opportunities of sustaining ethnographic inquiry in a large global software company. Reflecting on close to ten years of participant observation, we outline some of our practices related to positioning, re-framing, and expanding the visibility of our work and our organizational roles; a dynamic that continues to shape our practice and its relevance within this corporate environment....

(In)visible partners: People, Algorithms, and Business Models in Online Dating

ELIZABETH CHURCHILL and ELIZABETH S. GOODMAN A confluence of personal, technical and business factors renders priorities, practices, and desires visible – and invisible – when people use online dating sites to look for partners. Based on a review of websites, interviews with dating site designer/developers, and interviews with would-be daters about their online experiences and their first dates, we offer some insights into the entanglement between daters, site implementers, and business models that is part and parcel of getting ‘matched’ via the Internet. We also examine the role of the website interface and match algorithms in the expression of the “real me” and the search for “the one” – and then how processes of self-presentation and partner imagination play into the planning, expectation-setting and experience of the first date. Finally, we reflect on issues raised for design and for strategic technology development. This study of online-offline encounters is an example of using detailed qualitative analyses...