remote work

Beyond Zoom Fatigue: Ritual and Resilience in Remote Meetings

John Sherry speaking on stage at EPIC2022. Projected slide says "How is remote work affecting resilience?"
SUZANNE L. THOMAS1 Intel Corporation JOHN W. SHERRY Intel Corporation REBECCA CHIERICHETTI Intel Corporation SINEM ASLAN Intel Corporation LUMINIŢA-ANDA MANDACHE University of Salzburg, Austria COVID-19 has precipitated a massive social experiment – the sudden shift of millions of knowledge workers from their traditional offices to homes or other remote work locations. This has inspired heated debates and new ways of imagining the future of work. This paper hopes to contribute to a better understanding of these changes by reporting on the results of several dozen in-depth interviews with remote workers from a variety of geographies, industries and professions. We focus in particular on their experiences of remote meetings, with special attention to complaints workers have with their current implementation. As we learned, workers’ complaints tended to be driven by social – rather than productivity or technical – concerns. We explore this social dimension in depth, propose a framework for thinking about meetings...

Debugging Distributed Teamwork: New Research

LEISA REICHELT, Chair Atlassian GILLIAN BOWAN Atlassian OWEN HODDA ANZ CHRIS MARMO PaperGiant JARROD PAYNE Atlassian An EPIC2020 Sponsored Panel presented by Atlassian The Atlassian Research & Insights team commissioned a research study that involved thousands of workers across the globe to see how COVID-19 and the sudden shift to working from home has affected them. Atlassian looked inward, too, to find out how Atlassians were impacted by the sudden, lasting change to work remotely. In this panel, moderated by Head of Research & Insights, Leisa Reichelt, the people behind this work will discuss the unanticipated impacts of the pandemic that our research uncovered and how we might all respond going forward. Panelists Leisa Reichelt leads the research and insights team at Atlassian, where they are interested in unleashing the potential of every team. Prior to Atlassian Leisa spent some time working with Government Digital Services, both in Australia and in the UK. In both cases, building research...