2 comments for “Transforming a Financial Institution: The Value of UX Professionals

  1. October 29, 2014 at 11:23 am

    […] paper is now available on the EPIC site in HTML and PDF versions (free registration […]

  2. July 7, 2017 at 6:46 pm

    […] Transforming a Financial Institution: The Value of UX Professionals, Erin O'Loughlin et al […]

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