Advancing the Value of Ethnography

Genre: Genre

Ethnographic Agency in a Data Driven World

Ethnographic Agency in a Data Driven World

This paper argues that ethnographers can gain increased agency in data-driven corporate environments by increasing their quantitative literacy: their ability to create, understand, and strategically use quantitative data to shape organizations. Drawing on the author's experience conducting...

Automation Otherwise: A Review of “Automating Inequality”

Automation Otherwise: A Review of “Automating Inequality”

Automating Inequality: How High-Tech Tools Profile, Police, and Punish the PoorVirginia Eubanks2018, 272 pp, St. Martin's Press What if we thought differently about how to integrate human and machine agencies?  As I sat down in to write this review of Virginia Eubanks’ latest book, Automating...

Regarding the Pain of Users: Towards a Genealogy of the Pain Point

This essay offers an analysis of the “pain point,” a commonplace figure of speech in UX design and contemporary business contexts more broadly. By situating this everday trope within a wider discourse of pain, and its politiciztion in the United States, I seek to problematize the modes of...