Public, social and community organizations are, in many locales, driving systems change toward social and...
Genre: Paper
Amplifying Resilient Communities: Identifying Resilient Community Practices to Better Inform Health System Design
Globally, the COVID-19 pandemic has been an inflection point, bringing heightened awareness around the preparedness and resilience of public health systems in dealing with severe shocks. While the pandemic has accentuated the existing weakness in public health systems, for many, especially those...
Experts in the Loop: Why Humans Will Not Be Displaced by Machines When There Is “No Right Answer”
This paper examines the resilience of human expertise in an age of Large Language Models (LLMs) and establishes...
Why Don’t We Post (Like We Used To)?: Multidimensional Context Collapse and Teenagers’ Generative Responses to the Original Paradigm of Social Media
With insights from original, multinational research and analysis of key social science studies, this paper...
Friction between Reticence and Narrative in Local and Global Interconnections along the Ethical Canadian Diamond Supply Chain
This paper introduces an theoretical and interpretive tool, the Process of Argumentative Aphasia, for...
Theory Instruments as Tangible Ways of Knowing
While ethnographers and the data they produce already play a role in affecting industry practices, there is potential to integrate anthropological ways of seeing and knowing into a shared transdisciplinary design praxis. In a series of design research experiments, we have taken a pragmatic and...
Government Forms as Friction: Identifying Opportunities for Innovation at the Intersection of Staff and Resident Needs
This paper explores a key friction in service delivery that is inherent in forms – the ubiquitous and seemingly...
Favoring Friction: Examining Hotel Browsing and Buying through the Lens of the Bazaar
This paper demonstrates the importance of combining social and cultural analysis with pricing and economic logics...
Decolonizing LLMs: An Ethnographic Framework for AI in African Contexts
This paper examines LLM deployment through African lenses that engage the continent’s complex social,...
“I Pick My Poison”: Agency and Addiction in the Age of Subscriptions
This paper illuminates key aspects of the subscription economy and offers a framework for understanding customer...