Globally, the COVID-19 pandemic has been an inflection point, bringing heightened awareness around the preparedness and resilience of public health systems in dealing with severe shocks. While the pandemic has...

Globally, the COVID-19 pandemic has been an inflection point, bringing heightened awareness around the preparedness and resilience of public health systems in dealing with severe shocks. While the pandemic has...
While ethnographers and the data they produce already play a role in affecting industry practices, there is potential to integrate anthropological ways of seeing and knowing into a shared transdisciplinary...
COVID-19 has precipitated a massive social experiment – the sudden shift of millions of knowledge workers from their traditional offices to homes or other remote work locations. This has inspired heated debates...
The ethos and methods of participatory research have been widely embraced as a powerful approach to address systemic inequity in the design of technology. While there have been many gains and developments that...
This paper details ethnographic methods, experiences, and insights from an ethnographer and an industry engaged complex systems engineer in how to study resilience in blockchain-based DAOs as a novel field site....
In this paper we explore the idea of a system of care through a city transit system. We argue that a systematic orientation to care is central to what makes a transit system work for people. Further, we suggest that this care orientation is recognized as such, even though it is not apparent in...
This paper illustrates how the concept of “Human API” can help post-treatment cancer patients with challenges they face once they are released from the hospital. The results and implications of this semester long graduate project will help illuminate how the Human API through its various data...
Virtual worlds have been central to an imagined future in which advances in technology propel new social practices. The recent focus within the technology industry on the “metaverse” is the latest iteration of...
This paper reports on the use and perceptions of deployed A.I. and recognition social-material assemblages in China and the USA. A kaleidoscope of “boutique” instantiations is presented to show how meanings are emerging around A.I. and recognition. A model is presented to highlight that not all...
Three service design projects, in hospitality, finance, and health care, highlight how to design for agency in the workplace, including the implementation of automated and data-driven tools. Inspired by Tacchi, Slater, and Hearn's work on ethnographic action research, Amartya Sen's capabilities...