The Future Is Yours

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Vice President of WorkSpace Futures, Steelcase

EPIC2018 Keynote Address

Donna Flynn is Vice President of WorkSpace Futures and Market Insights at Steelcase. She leads a global team of researchers that delve into wicked problems around the future of work and translate those insights to inform the design of strategies, products, and services. Flynn joined Steelcase in 2011 from Microsoft, where she held a number of user experience leadership roles in product groups focused on mobility, healthcare, and consumer strategy. Prior to Microsoft, she led client projects for Sapient in San Francisco, working with technology and telecommunications clients such as Cisco Systems, Sun Microsystems, and Sprint. Earlier in her career she worked on international development and microfinance with the International Center for Research on Women, the U.S. Agency for International Development, and the World Bank. Flynn received her Ph.D. in Anthropology from Northwestern University in 1997. She has been a leader in the EPIC community for years and contributed foundational papers, including Tracing the Arc of Ethnographic Impact (with Tracey Lovejoy) and “Name That Segment!”: Questioning the Unquestioned Authority of Numbers (with Tracey Lovejoy, David Siegel, and Susan Dray).

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