EPIC2019 Keynote Address, Providence, Rhode Island Studies on the social effects of computing have enumerated the harms done by AI, social media, and algorithmic decision-making to underrepresented communities in the United States and around the globe. I argue that the approaches of enumerating...
Tag: fairness
What’s Fair in a Data-Mediated World?
This EPIC2018 panel addresses questions of fairness and justice in data-centric systems. While the many social problems caused by data-centric systems are well known, what options are available to us to make things better? Chair Elizabeth Churchill draws the panelists and audience into...
Humans Can Be Cranky and Data Is Naive: Using Subjective Evidence to Drive Automated Decisions at Airbnb
Case Study—How can we build fairness into automated systems, and what evidence is needed to do so? Recently, Airbnb grappled with this question to brainstorm ways to re-envision the way hosts review guests who stay with them. Reviews are key to how Airbnb builds trust between strangers. In 2018 we...