inequality

‘Mental Kartha Hai’ or ‘Its Blowing My Mind’: Evolution of the Mobile Internet in an Indian Slum

NIMMI RANGASWAMY and S. YAMSANIDownload PDF This paper is an ethnographic exploration of on-line practices of teens in a slum in Hyderabad, India. It is also an attempt to develop concepts for building a novel user model in unique socio-technical ecology. We examine how teenagers relate to the internet, develop expertise, and engage themselves in a socio-technical universe of family, peers, and locality. As ethnographers we look for qualitative indicators embedded in broader social and cultural ecologies of youth engagement with the mobile internet. We identify learning, innovation and self-perception of internet use as modes of everyday negotiation between both rising usage desires and stringent costs....

Who We Talk about When We Talk about Users

KRIS R. COHEN I begin with some questions: how have the theories and methods which subtend design research been changed by their migration from academy to industry? How have they adapted to their new commercial culture? What languages and customs have they had to acquire to fit in? To address these questions, I consider a facet of design research which I think most problematically bears the marks of this passage: how we choose who we will study. I go on to think about both the causes and implications of exclusions so often resident in this choice. The ideal that drives my analysis forward is that design researchers are in the business of designing not products for “users,” but landscapes of possibility for public life. A final suggestion, inspired by my recent work on Internet-based personal photography and here briefly sketched, is that design researchers take the publicness of our work more seriously—that we design for it....