Ethnography has grown, like many other industries, in tandem with a fossil fuel economy. As evidence of weather, resource and species disruption surround us on a daily basis, the climate sessions provided guideposts and practical resources to adjust and thrive as informed, climate-conscious...
As part of an internal UX team, researchers at a multinational tech corporation were tasked with improving the...
Klaus Weber currently serves faculty director for Sustainability and Social Impact at Kellogg. He is also...
Research repositories have become a standard for research teams. They are not...
Equity-Centered Leadership focuses on ensuring that all employees can succeed in a workplace, regardless of their...
Government websites and online services are often built with limited input from the people they serve. This approach limits their ability to respond to ever changing needs and contexts. This case study describes...
Product teams, including those I work with, struggle to connect the challenges observed in prior research to issues that endure in the field and market space. As a shortcut for efficiency gains, product partners...
This wildcard session was a conference-wide co-creation activity. Together, EPIC attendees reflected on the dynamic relationship between resilience and power. Then, through a facilitated, real-time activity, we collectively generated an actionable power-redistribution framework—a set of strategies...
Organizations are realizing that successful change requires the ability to understand work practices as cultural practices. They need to go beyond the ubiquitous employee survey to develop a more holistic view...
This paper proposes a framework for addressing entrenched resistance to change. It borrows a metaphor from sailing to suggest that the best way through unwanted transformations is by “narrative tacking.” Drawing a parallel to how sailors navigate through headwinds by “tacking,” I argue that...