Advancing the Value of Ethnography

Tag: organizational development

Software Quality and Its Entanglements in Practice

Software Quality and Its Entanglements in Practice

Effective software quality assurance in large-scale, complex software systems is one of the most vexed issues in software engineering, and, it is becoming ever more challenging. Software quality and its assurance is part of software development practice, a messy, complicated and constantly...

Trajectories of Change in Global Enterprise Transformation

Trajectories of Change in Global Enterprise Transformation

This paper reports on the efforts of a global IT services company to transform the way it delivers IT outsourcing services. The change initiative was designed to bring about a radical transformation in the how work gets done across the enterprise with the expected benefit of delivering greater...