sustainability

Creating Companies and Products Conducive to Life

Melissa Gregg presenting on stage at EPIC2022
Keynote Speaker: MELISSA GREGG, Senior Principal Engineer, Intel Melissa Gregg is a senior principal engineer in user experience driving carbon reduction and green software strategy at Intel. With a Ph.D. in gender and cultural studies, she is a widely cited author, theorist, and ethnographer, with over 60 peer-reviewed publications and books. Her research has appeared in Wired, Fast Company, Fortune, The New York Times, The Guardian, BBC, and CBC, and has been translated into Russian, Mandarin, and Korean. Melissa joined Intel in 2013 after a career in academia. She led Intel Labs’ first university investment in the social sciences before building user research to a position of strategic impact in the PC business. In client computing, her research informed a range of initiatives to support a more flexible and agile office, women’s role in the smart home, and increasingly responsive, energy-efficient laptops (Project Athena/ Intel EVO). Her current focus is driving sustainability strategy through software and open-source...

Building Target Worlds: Connecting Research, Futures Exploration and Worldbuilding

MARKUS ROTHMÜLLER Bridgemaker GmbH “The future” cannot be “predicted,” but “preferred futures” can and should be envisioned, invented, implemented, continuously evaluated, revised, and re-envisioned. —Jim Dator, Hawaii, 1995 This paper introduces a framework called Target Worlds, with which I hope to offer an alternative to putting users, personas or target groups at the center of innovation. Instead I want to promote a more prudent approach that balances social, environmental, technological and financial sustainability in innovation.Target Worlds thereby tries to overcome issues of focus, scalability and responsibility in innovation by tackling the core of the problem: the targets of innovation work. The framework merges concepts of investigating ‘worlds’ today, identifying desirable futures for tomorrow and worldbuilding as a hands-on approach resulting in target worlds as new point of departure for innovation teams. This paper serves as a recipe for building target worlds offering a step-by-step guide...

Human Action and the Dynamic Environment

Human Action and the Dynamic Environment
ELIZABETH CHURCHILL, Chair Google CHRIS CSIKSZENTMIHALYI Cornell University GAVIN MCCORMICK WattTime PAMELA MCELWEEN Rutgers University LIANNE YU Studio Resilience An EPIC2020 Sponsored Panel presented by Google What does human scale mean through the lens of the environment? Alternatively, what does the scale of the Earth’s environment mean to human activity and life? We may start by thinking of the enormity of the problem to just describe these two perspectives. But, by stepping back and reframing our questions in terms of the tools we use—design, ethnography, AI, art—we gain a powerful and novel perspective. Panelists discuss their work in terms of the world’s biggest threat, climate change. Approaching this topic from each one’s unique worldview and the tools of their practice, they follow out the scales of local to global and how small and seemingly one-off events can grow to a world scale. How do we design, provoke, educate—and ultimately change the world—by employing disparate data...

Tutorial: Integrating Sustainability Perspectives in Ethnographic Work

MIKE YOUNGBLOOD Youngblood Group Overview This tutorial examines ways ethnography is uniquely positioned to contribute to the design and innovation of environmentally sustainable (or even better than merely sustainable) products and services. It reviews several emerging design perspectives—such as circular design, regenerative design, systems-oriented design, and value-centered design—and explores ways that ethnographers in industry can use them their own practice and organizations to build sustainability considerations into their work. It is valuable for those who are relatively new to sustainability as well as those with deeper experience who are interested in expanding our collective impact toward more planet-friendly industries. The session covers: Opportunity costs of doing design research “as usual” Key perspectives and approaches for sustainable design and innovation Baking sustainability perspectives into research Ethnographic/anthropological theories and methods that can support a sustainability...

Sustainability: Addressing Global Issues At A Human Scale

LEE RYAN More Things Considered LOUISA WOOD More Things Considered Our tiny provocation is that the word “sustainability” is not sustainable. Just using it is sabotaging our efforts to build a better future for the planet. Despite decades of global sustainability discourse, the world is still going to hell. What's gone wrong? Our paper is about willful ignorance and complicity at a global scale; the benefits of small talk; and a better, more effective word than sustainability. Article citation: 2020 EPIC Proceedings pp 300–321, ISSN 1559-8918, https://www.epicpeople.org/epic...

Ethnography Taught Me to Fight Climate Change. But to Have Impact at Scale, Ethnography too Must Change   

photo of a piece of public art made of green computer components
by MELISSA GREGG, Intel In the spring of 2019 I met Klara, a fashion blogger based in Malmö with a growing reputation in sustainable design. Klara was a classic millennial of the type I had been studying for years: ambitious, anxious, confident and concerned about her future job security. In the course of a long interview about her laptop routines, she worried about depending so much on devices. She was one of several participants in different parts of the world who were cynical about tech companies’ constant push to sell new products. She had high standards for quality, but didn’t think there were enough products available that focused on sustainability. Rather than feel guilty about buying something that compromised her brand, Klara was considering making her next computer purchase second-hand. Several months later, the research complete and the presentations over, I am listening to another young woman from Sweden, Greta Thunberg. “This is all wrong,” she was saying on stage at the United Nations Climate Summit: “I shouldn’t...

Weighing Decisions in Monitoring and Evaluation of Clean Cookstoves

JENNIFER VENTRELLA The New School ERIN PEIFFER Oregon State University SHAOZENG ZHANG Oregon State University NORDICA MACCARTY Oregon State University This case study examines agency within monitoring and evaluation (M&E) schemes for international development projects. Specifically, it evaluates a sensor to measure fuel consumption of clean cookstoves as a method of maintaining accountability and soliciting data on stove performance. Despite trends of increasingly automated M&E, the decisions of choosing, analyzing, and translating outcomes and indicators are influenced by stakeholder input. Through various rapid ethnographic methods including surveys and interviews with government agencies, non-profits, and clean stove users, in addition to participant observation and focal follow of stove users in Central America and Uganda, the interactions and inputs of various agents throughout the project lifetime are assessed. Further, it is discussed that while not all actors were equitably engaged throughout the entirety...

Agency and the Climate Emergency

EPIC2019 Panel, Providence, Rhode Island Moderator: DAN LOCKTON, Director of the Imaginaries Lab & Chair of Design Studies, Carnegie Mellon University Panelists: MAKALÉ FABER CULLEN, Urban Soils Fellow, Anthropocene, Urban Soils Institute GYORGYI GALIK, Lead Advisor, Architecture and Built Environment Team, Design Council; Royal College of Art MIKE YOUNGBLOOD, Principal, Youngblood Group What are ethnographers’ roles in dealing with catastrophic climate crisis? Should we be exploring people’s experiences of change, trying to use our insights to help drive individual and collective action at scale through organizations, or helping civil society deal with the consequences? In this diverse set of presentations, panelists share ethnographic and design approaches to climate that engage communities, products, policy, artists, activists, and more. They examine tensions, responsibilities, and value that ethnographic practice can bring to one of the biggest issues for our collective futures....

Toward Donut-Centered Design: A Design Research Toolkit for the 21st Century

CHRISTOPHER A. GOLIAS Google The social and ecological challenges of the 21st century require a design research process that contributes to viable economic solutions. This paper proposes donut centered design as a hybrid of service design and ecological design that works within the donut economic model. It describes how private and public sector ethnographers can weld the best of these two processes by providing a holistic, empirical research foundation that seeks to provide distributed service innovation value to all within the limits of the planet. Donut-centered design addresses lacunae of the current innovation models by advocating multi-site assessments, multi-species ethnography, ecosocial blueprints and holistics metrics as important components of a regenerative design research practice....

What Is Going on with the Weather? Reflections on Gaps Between Data and Experience

by HANNAH KNOX, University College London If it’s summer in your part of the world (or even if it’s winter), you’ve probably been feeling the heat. On 5 July, Ouargla, Algeria recorded 51.3°C (124.3°F), the highest temperature ever reported in Africa. A few days later, Areni, Armenia hit a record 42.6°C (108.7°F), and on 17 July, Badufuss in Norway topped its charts at 33.5°C (92.3°F). Perhaps most disturbing were reports of people collapsing in the fields in Japan, where high humidity exacerbated record-breaking temperatures of over 40°C (104°F). Japan declared a natural disaster, a designation normally reserved for earthquakes and tsunamis.1 “Something is going on” – people feel – “but what?” Of course, climate scientists have been beating their drums for decades, pushing out papers, reports, and campaigns about the risks of anthropogenic climate change. But dramatic and even deadly weather events are, it turns out, rather effective at opening opportunities for speaking about climate change across...

Ethnography First! Promoting Sustainable Lifestyles through Locally Meaningful Solutions

by DAN PODJED, University of Ljubljana Sustainability & Ethnography in Business Series, Mike Youngblood, Editor When we think of technology and innovation responses to global warming, we tend to imagine grand solutions that address the problem on a massive scale. For many ethnographers, designers in industry and other solution seekers, this makes the challenge of sustainability daunting, something we can't imagine pursuing in our day-to-day practice. However, we can make a significant impact with relatively simple solutions, especially if they are tailored to local lifestyles and take into account habits, routines, practices, requirements and expectations of the people. This was the approach of the DriveGreen project, which was launched in 2014. The initial plan for DriveGreen was to prepare a simple and affordable smartphone app for drivers of passenger cars. It was supposed to operate much like Toyota’s iPhone app A Glass of Water, which determines and visually communicates how economical, safe, and environmentally...

Radical Design and Radical Sustainability

by THOMAS WENDT, Surrounding Signifiers Sustainability & Ethnography in Business Series, Mike Youngblood, Editor “Revolution is not about destroying capitalism, but about refusing to create it.” —John Holloway1 Serious designers must be radicals. If we are truly enraged by the political, ecological, and economic challenges we face, and if design is characterized by the envisioning and actualization of preferable futures, then the only choice in perspective is that of radicalism. Otherwise, we are simply maintaining the status quo. To do this, we need to do more than tinker with a different “approach.” Recently at the IXDA’s annual Interactions conference I presented a critique of human-centered design in commercial design contexts. When practiced in the mostly uncritical realm of corporate power, I argued, HCD is unequipped to come to terms with its own paradoxes—it claims to address political and ethical concerns that capitalism purposefully attempts to circumvent. I concluded that HCD within capitalist...

Place Making and Sustainability

by MICHAEL DONOVAN, Practica Group LLC Sustainability & Ethnography in Business Series, Mike Youngblood, Editor Place making offers us a largely untraveled pathway to thinking about sustainability. These two relatively high order concepts—'place making' and 'sustainability'—are conventionally located in separate domains of knowledge and ways of knowing. Place making is essentially the fluid filling in of geographic spaces with experience, social value, and meaning. It’s the kind of thing that cultural geographers, anthropologists, and historians are likely to ponder. Sustainability is harder to corral. Leaving questions of perspective and authority aside for a moment, what are “we” trying to sustain? Species? The ecosystems in which such species thrive? Or the natural places—those culturally mediated spaces (forests, rivers, bays, coral reefs)—in which such “systems” are embedded? How about places at further remove from “nature” and the protective eye of naturalists and environmentalists—neighborhoods,...

Navigating Relativism and Globalism in Sustainability

by CAROLINE TURNBULL, Johns Hopkins Carey Business School & Maryland Institute College of Art Sustainability & Ethnography in Business Series, Mike Youngblood, Editor Sustainability initiatives—social, economic or environmental—can have universal value for stakeholders. But how sustainability is defined, and what successful solutions might look like, can vary dramatically among different communities, or even conflict. One particular interaction a few years ago forced me to re-evaluate my own definition of sustainability, and this experience has affected my approach to the solution-finding process ever since. ⊚ In 2014 I was working for a nonprofit organization that partnered with companies to certify their carpet supply chains as being free of child labor. I was just four years out of college, dizzy with optimism and eager to be working in a field that married my interests in products, ethics and sustainability. The 20-year-old organization I represented was doing incredible work – freeing children from licensed...

A Prairie Home Revival

BRIANNA FARBER University of South Carolina Download PDF PechaKucha—This presentation explores the struggle of natural resource conservation within Iowa industrial agriculture through the issue of water quality. I discuss the politics of scientific information, specifically how different powerful players use science to achieve their goals. Science can both reveal and obscure the history of Iowa’s landscape, and history holds the key to understanding water quality problems. Finally, I describe what people are trying to do to bring industrial agriculture and prairie together to create a better system. Keywords: Natural resource management, political ecology, agriculture Brianna Farber is a doctoral candidate at the University of South Carolina finishing 14 months of fieldwork in Iowa. Her research interests include human-environment interactions, as well as the role of social science in collaborating with and informing natural science and technology. 2016 Ethnographic Praxis in Industry Conference Proceedings, p. 539, ISSN 1559-8918, https://www.epicpeople.org...