User research with disabled participants has many benefits for research, design, and business. In short,...
Genre: Genre
Orality, Technology, and Memory
The documentation of culture is an essential part of research and innovation – and colonialism. When we turn...
Conducting Inclusive Research across Language & Culture
https://player.vimeo.com/video/897277586?badge=0&autopause=0&player_id=0&app_id=58479 Language access is critical to inclusive research, products, and organizations. It requires not just translation, but culturally nuanced translation that truly connects to the people we serve. In this...
What You Find When You Find No One: Finding the Light out of Darkness
In the past year, our team encountered unexpected friction when recruiting efforts resulted in zero participants...
Fluidity and Friction: An Experiment in Ethnographic Foresight
Ethnography can be a divining rod for the future. Though speculative, the study of cultural signals to seed...
Seismic Shifts or Seasonal Patterns: After a Tough Year for Research, Do We Need Fundamental Change, or Just Patience?
https://player.vimeo.com/video/882708468?badge=0&autopause=0&player_id=0&app_id=58479 In this candid discussion, two leaders in research and ethnography explore what's shifted, why, how much, and how they're guiding their organizations forward through social, macroeconomic, and...
How We Empower Travelers to Make More Sustainable Choices
https://player.vimeo.com/video/897313455?badge=0&autopause=0&player_id=0&app_id=58479 The Booking.com research team is constantly partnering with its sustainability teams to research needs, expectations, fears and blockers. In this session, learn actionable tips in researching the...
From Users to User Ecosystems: Applying Systems Thinking to Ethnography
User research typically focuses on intentional moments of contact between individuals and a product or...
Automate Yourself to Work on What You Love
Behind every great research session is multiple hours and weeks spent recruiting, sharing...
Career Pivots: Strategy & Foresight Consulting
Presenters Rebekah Park is a Partner at Gemic, where she co-leads the Tech and Health practices. Over two decades...